So I think now is a good time to get this sites blog rolling and well today I am going to talk about a site I came across.

With there being so many retailer sites on the net it can be hard to figure out which one to go for and well they are all good in their own way and I plan to give my opinion on each of them as I come across them and today's site that is up for discussion is FX Video Cards (http://fxvideocards.com).

FX Video Cards website was established on September 4th 2007 so it's a fairly new site on the scene and looks to be located in the Atlanta area but the staff themselves have over 15 years of industry experience and from chatting with a few of them a real love for the graphics industry. Its nice to see guys that actually know what they are talking about and keep up with the latest tech and what's to come versus those standard customer service people that look at those giant detective like novels trying to answer your questions.

As I started going through the whole It's nice to I was impressed, these guys cover everything that deals with Video cards, from your everyday system to your researcher, designer, engineer, and avid gamer, they have it all and what's really impressive is that they take care of even the guys with old school systems, they have new and they refurbish older discontinued graphics cards to help keep your trusty old system up and running. They even carry capture cards and tv tuner cards for those wanting to turn their systems into their own Home Theater PC (HTPC).

Now lets talk green, their prices are very competitive even to some of the best known dealers on the net, many of the cards I looked at was around on average $5-10 dollars cheaper then the competition, I even saw a few that were $30 cheaper which is just nuts, their shipping and handling fees are also very reasonable.

Alright lets take a look at the nitty gritty and that's their return and warranty policy, straight from the horses mouth;

1. Products shipped by FXvideocards comes with a limited 30 day warranty. FXvideocards warrants these products to be from defects in material and workmanship under normal use and service for a period of 30 days from the date of shipment. Any FXvideocard product that fails will be repaired, replaced with an equivilant or better component or a credit will be issued at our option. FXvideocards makes no warranty as to the merchantability, fitness or application of the product.
2. FXvideocards offers and a full 6 month limited warranty for any workstation class video card at no additional cost. The Workstation Video card category includes Nvidia Quadro, Nvidia NVS, ATI FireGL and ATI FireMV product lines.
3. The DOA period is 15 days from date of invoice. Items returned for DOA must be in original package with all accessories and supporting documentation.
4. Warranty is non-transferable.
5. All claims for shortage or shipment errors must be made within 3 days upon receipt of the merchandise. Recipient must report to freight carrier immediately when damaged boxes are received. Risk of loss passes to purchaser upon shipment of product from FXvidecards facility.
6. Customer must contact FXvideocards for a Return Merchandise Authorization number to return any item. All returns must include a copy of the packing slip as "Proof of Purchase" which includes the serial number of the item.
7. Items returned for credit must be in the original package with all accessories, all supporting documentation and in resellable condition. Improper packaging may void the warranty.
8. FXvideocards may, at its sole discretion, exchange products or portions of a product. Any exchange will be made in accordance with Fxvideocards exchange policies in effect on the date of the exchange.
9. A minimum restocking fee of 15-25% will be charged on All Goods Returned for Credit. No requests for credit are accepted after 7 days. ABSOLUTELY NO RETURNS ARE ACCEPTED FOR SPECIAL ORDERS. Please keep in mind replacements for special order items can take longer.
10. All credit, exchange and fees will be assessed at the discretion of the FXvideocards once the items are received and inspected. Do not apply the balance of your subsequent order(s); it will result in a credit hold.
11. A $25.00 fee will be charged for all returned checks.
12. Limitation of Liability. Any liability for consequential and incidental damages is expressly disclaimed. FXvideocards liability in all events is limited to, and shall not exceed, the purchase price paid.
13. In the event of default, the prevailing party in the legal action is entitled to recover attorney fees and court costs incurred in litigation of this matter.
14. Fxvideocards warranty does not cover damage, deterioration or malfunction resulting from:

1. Accident, misuse, neglect, fire, water, lightening, or other acts of nature, unauthorized product modification, or failure to follow instructions supplied with the product.
2. Repair or attempted repair by anyone not authorized by Fxvideocards.
3. Damage to or loss of any programs, data or removable storage media.
4. Software or data loss occurring during repair or replacement.
5. Any damage of the product due to shipment.
6. Removal or installation of the product.
7. Causes external to the product, such as electric power fluctuations or failure.
8. Normal wear and tear.
9. Any other cause which does not relate to a product defect.
10. Damage to, or abuse of, the surface of the product, such as cosmetic damage.

So if you took the time to actually read that you would find that their policy is more than reasonable compared to other retailers and has the customers in mind when it comes to taking care of them.

Okay so you have heard a lot of positives to come from me and I don't want you thinking that Im all one sided so with the good there is some bad.

So here goes, there is one thing that I don't care for about the site and that is their lack of filtering when searching for certain products. Sure you get categories to choose from but from there you cant fine tune your category even further. I find the lack of this feature is greatly needed for making it easier to find what your looking for versus going through the possible pages and pages of video cards.

Other then that this site has been very pleasant to visit and I plan to do a follow up on this article after I have ordered some products from there to see how that whole experience went. This has been my little who's who of retail blog, expect to see more from me on another retailer soon.